Straight answers
One customer said Joe didn't try to sell him work he didn't need, and thanked the whole team for their honesty.
Maintenance, service, and repair for BMW and MINI Cooper owners. Call to book an appointment at our shop on Verdugo Rd.
4.8 from 113 Google reviews
One customer said Joe didn't try to sell him work he didn't need, and thanked the whole team for their honesty.
A reviewer said the estimate was accurate and the bill was clear and detailed. Another said the issues with his car were explained thoroughly.
Regular maintenance, service, and repair work, start to finish.
One customer had us inspect a used car he'd just bought. Another got a full inspection with a list of next steps.
One reviewer's car got brakes, rotors and a new suspension setup during the same visit.
“I was extremely pleased with the service I received from The M Shop. They do require an appointment, but were very welcoming. They ensured to explain the issues of my car thoroughly and kept me informed with updates. Joe also informed me certain emission component's still had warranty from the manufacturer and he didn’t try to upsell other services for my car. They were accommodating and responsive to my questions. I was very impressed by their shop being clean and organized. Overall the whole team offered excellent customer service and most of all, Honesty. I highly recommend this shop! Thank you Joe for taking care of my 2011 328i Coupe.”
“These guys are so talented, they could have terrible customer service and I’d still bring my BMWs here. But they’re actually super organized, timely and responsive on top of being killer mechanics. The wait for scheduling my appointment was absolutely worth it. Once it was in the shop they turned it around quick. Full inspection, complete service, new suspension setup, brakes & rotors and a list of next steps within a couple days. Estimate was accurate, billing was transparent and detailed. Cannot recommend them enough. Salamat, Jon!”
“I bought a used 2005 mini cooper with a standard transmission. I had The M Shop perform an inspection. I also did some minor maintenance and didn't tighten a spark plug. Well, I ended up stalling out since I was driving on 3 cylinders. Mr. Joe Barrios had take care of me time and time again. Even today my tail light went out and he saw me and had the issue resolved shockingly fast. His professionalism, efficiency, and honesty makes it impossible for me to go to another mechanic. - Asad”
“Great shop! Accommodated my appointment even though I was scheduled for the next day. From start to finish great experience and even little things like topping off my windshield fluid went long way. Will be back for my car’s service needs in the future. Thank you!”
“Super great shop. Knowledgeable, timely, communicative, and very fair rates. I can’t recommend this shop enough, you’re in great hands with them. Big thank you to Jacob for taking care of my e90 335i.”
The M Shop works on BMW and MINI Cooper. That's the focus: maintenance, service, and repair, out of our shop at 3211 Verdugo Rd.
We work by appointment. One customer said the wait to get on the schedule was worth it, and that once the car was in, it was turned around quick.
Customers have given us a 4.8 rating from 113 Google reviews. One reviewer wrote that Joe explained the issues thoroughly and didn't try to upsell.
Los Angeles, CA 90065
| Monday | Closed |
|---|---|
| Tuesday | 7 AM – 5 PM |
| Wednesday | 7 AM – 5 PM |
| Thursday | 7 AM – 5 PM |
| Friday | 7 AM – 5 PM |
| Saturday | 8 AM – 5 PM |
| Sunday | Closed |
BMW and MINI Cooper.